4. List of Comments

The List of Comments section displays individual user-submitted comments, including all relevant details. This is where administrators can view, edit, approve, deny, or delete each comment manually.

Key Columns in the Comments Table

• Page ID – The page to which the comment belongs.

• Comment – The full text of the user’s comment, often including the user’s email.

• Rating – Star-based rating submitted with the comment.

• Creation Date – Date and time the comment was submitted.

• Actions – Icons for approving, editing, or deleting the comment.

Steps to Use the List of Comments Section

Step 1: Access the Section
Navigate to Comments → List of Comments in the left-hand menu.

Step 2: Review Comments
Scroll through the list to view unmoderated comments. You’ll see full comment content and ratings at a glance.

Step 3: Moderate or Manage Comments
In the Actions column, use:

• Checkmark to approve the comment.

• Pencil icon to edit the comment details.

• Trash icon to delete the comment permanently.

Editing a Comment 

Clicking the Edit icon opens a detailed moderation form. Here’s what you can manage:

• User Name & Email – View who submitted the comment.

• Date – Adjust the creation date if needed.

• Rating – Modify the star rating (1–5 stars).

• Moderation Status – Choose between:

  • Pending – Awaiting moderation.

  • Approved – Visible on the platform.

  • Denial – Hidden or rejected.

• Evaluation Sliders – Rate the content across specific metrics:

  • Security

  • Support

  • Usability

  • Withdrawal

• Advantages & Disadvantages – Optional fields to describe the pros and cons mentioned in the comment.

• Comment Field – The full comment text can be edited directly.

Submit the Changes
Once all updates are complete, click Submit to save the changes and update the moderation status.