Skip to main content

8.6. How to Manage Accounts

The Accounts module is designed to manage client accounts and is closely integrated with the Clients module. While you can view and edit accounts assigned to clients in their profiles, the primary management of accounts is done in the Accounts module.

In this module, you can:

  • View all accounts in the system (for clients visible to you).

  • Add new accounts.

  • Activate and deactivate accounts.

  • Filter and search for accounts.

  • Edit accounts and add assets and wallets to them.


When you enter the Accounts module, you'll see a list of all accounts. To view details about the client who owns an account, click on the name in the Owner column of the corresponding row:

Image1.png

The owner's information will appear on the right. To see more details or edit the client’s profile, click Go to Profile:

Image2.png


To add a new account:

1. Click the the Add Account button in the upper-right corner of the Accounts tab.

Image3.png

      • Type: The type of account (e.g., Business, Personal, Crypto, Fiat). If no types are available, go to Core Banking > Configurations to create them.
      • Owner: The client to whom the account belongs. If no clients are listed, go to the Clients module to create one.
      • External ID: (Optional) An identifier for linking the account to a third-party platform via API.

Image4.png

Note: A unique ID is automatically assigned to each account upon creation. Newly created accounts are not activated by default.

To activate or deactivate an account:

    • To activate an account, toggle the switch in the Status column of the corresponding row. The switch will turn blue.
    • To deactivate the account, toggle the switch again.

Image5.png


To search for an account:

    • Type the Account ID in the Search field at the top of the tab.

Image6.png

To filter accounts:

1. Click the the Filter button:

Image7.png

2. Select one or more parameters for filtering:

Image8.png

      • Created Date: The period during which the account was created. If you know a specific date, set it as the End Date and select a Start Date before that.
      • Type: The account type, based on the types you’ve set in Configurations.
      • Owner: The specific client, searchable by email.
      • Active or Inactive: Filter by account status using the checkbox.

To delete a specific filter, hover over the field and click the x icon.


To edit the account, click the Edit icon in the corresponding row of the account:

Image9.png

In the Edit Account tab, you can:

    • Change the account’s Type.

    • Enter or update the External ID.

Image10.png

Note: You cannot change the owner of the account.


To view and manage account assets:

Image11.png

Image12.png

To add an asset:

      • Currency: Once selected, its type (fiat or crypto) will be automatically detected.

      • Balance: The initial balance of the asset.

      • (For fiat currencies) Address, External ID, and Bank (optional fields). If you are doing integration with a bank, you do not need to specify an address. If there is no integration with the bank, you should specify IBAN in the Address field.

      • Platform. Non-mandatory field. It is only filled in when integrating with third-party platforms. Read more about platforms in in [How to Set Platforms].

Image13.png

Note: Once added, the asset will need to be activated. Activation can be done in the Assets module.

For cryptocurrencies with several different networks, you can also add wallets.

How to add a wallet:

Image14.png

Image16.png

Image17.png

Image18.png

Note: You cannot change the network of the wallet.