3. How to Create an Affiliate Hub

Affiliate Hub module lets you group new clients by their acquisition source—affiliate campaigns, PR outreach, or any custom channel—and funnel them into the right teams with built-in tracking and analytics. Before you can route clients into these groups, you’ll need to create aan affiliate hub. Follow the steps below to get started.

To add a new Affiliate Hub, follow these steps:

1. In the left sidebar, click the Affiliate Hub icon.

2. Click the +Add button in the top-right corner.

3. Enter or select the following details from the drop-down lists:
Project: The project to which the affiliate hub will be assigned. You will be able to assign clients only to the desks within this project.

Manager: The employee responsible for managing clients in this affiliate hub.

Affiliate (optional): The employee responsible for bringing new clients into this affiliate hub.

Name: The business-facing name of the affiliate hub (displayed in the UI).

Label (auto-generated):
The system automatically generates a technical Label based on the Name.
Label is used internally for system reference and API integrations.
Label is not shown in the Create form.
Label is generated automatically from Name.
Uniqueness is handled by the backend.
Changing Name later does not modify the existing Label.

Affiliate ID: A unique identifier used to track clients brought into this affiliate hub and monitor their activities.

Pro Tip: If dropdown lists are empty, ensure you’ve first created the corresponding Projects and Users under Settings.

4. Click Save at the bottom of the form. You’ll see a confirmation toast (“Affiliate Hub Successfully Created”), and your new affiliate hub will appear on the main Affiliate Hub page.

Next Steps & Conclusion

With your affiliate hub now in place, you can:
Assign clients to it manually via the Clients → Edit screen, or automate assignment through your workflow rules.
Route clients to specific desks within the chosen project for streamlined onboarding.
Analyze performance by filtering on the affiliate hub’s Affiliate ID in your Analytics dashboard to measure ROI and conversion rates.

By defining clear affiliate hubs that map to your marketing channels, you gain full visibility into where your clients come from and how they progress—enabling data-driven optimization of your acquisition strategy.