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2. How to Create a Role

Open the Roles Module

New (Two in one) (16).jpg

From the left-hand nav, click Roles to display the list of all roles (Step 1).

To create a role, click the Add button at the top right of the Roles tab (Step 2).

A window will open where you can fill in the role parameters:

Interface (45).png

  • In the first column, there are modules for which you grant rights (such as Projects, Desks, Employees and all other modules of the Wifox Business Core Solution). 

  • In the second column, there are checkboxes to set viewing rights for the modules.

  • In the third column, there are checkboxes to set managing rights for the modules.

In the Role name field, fill in the unique label of the role.

Note: The role's name can not be edited once it is created.

You then have three options:

  1. Select a template for the role. (RECOMMENDED)

  2. Set all rights (including Security rights) available to the role. (NOT RECOMMENDED)

  3. Manually configure a role. (NOT RECOMMENDED)

To select a template for the role:

1. Choose an option from the Select template drop-down list (1):

Interface (46).png

You will see following templates:

Template

View Manage
Agent

Own Projects (only those to which the employee assigned)

Own Desks

Employees (only those that relate to Own Projects)

Own Clients

Requests (only those that relate to Own Clients)

Configurations

Company fees

Statuses

Own Clients
Desk manager

All from Agent list +


All Clients

Own Projects

Own Desks

All Clients

Requests

Project admin

All from Desk manager list +

 

All Desks

All from Desk manager list +


Employees

Note: You cannot change the configuration of a role template.

The following rules apply for manually configuring roles:

  • Some modules are linked to others and cannot exist without them. For example, you cannot select viewing rights for Projects without Desks and Employees. In such cases, the viewing rights for the linked modules are selected automatically. More about Wifox Business Core Solution modules and their relationships [here]

  • Managing rights are not automatically selected.