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11. Clients Duplicates

The Duplicates action identifies cases where a client registers more than once, typically using the same email or other key data. This can happen if a client forgets they already have an account or signs up again via different marketing campaigns.

Use Cases
  • Tracking Re-Registrations
    View duplicate entries to understand why a client signed up multiple times, whether due to forgotten credentials or different marketing campaigns.

  • Maintaining Complete Client Records
    Ensure all client sign-ups are accurately tracked and linked to a primary record, preserving a full registration history.

  • Identifying Duplicate Accounts
    Only clients with multiple registrations will appear in the Duplicates section, allowing for efficient detection and resolution.

How It Works

When the system recognizes that a newly registered client matches an existing client record, it flags the new entry as a duplicate.

In the Clients list, some entries display a Duplicates icon.

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Note: Clicking this icon opens a page showing all known duplicate accounts associated with that primary record.

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The Duplicates page provides details such as email address, creation date, or any other parameters associated with each duplicate entry.

In short, Duplicates action helps you manage and consolidate multiple registrations from the same individual, preserving important information.