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1. Desks: Overview

TheDesks Desksare modulethe iscore designedbuilding toblocks create structural units withinof your Projects, suchin Wifox Business Core Solution, providing fine-grained structure and access control. Think of each Desk as differenta departments:“room” salesinside department,your retentionProject departmentwhere etc.related activities, people, and clients live together. Key characteristics:

Default Desk: Every projectnew hasProject automatically comes with one Default Desk. This ensures there’s always at least one desk.workspace Theready defaultto deskuse.

is

Unlimited created automatically when adding a new project.Expansion: You can alsospin createup unlimitedas many additional Desks as needed—no hard limits.

Assignments:

  • Clients: Attach any number of additionalclients desks.

    or

    Forleads allto desks,a includingDesk. Only the defaultemployees one,assigned to that Desk (or holding appropriate “view all” permissions) can see and work with those clients.

  • Employees: Grant employees access by adding them to a Desk. They inherit any Project-level rights, plus Desk-specific rights (view own/all, manage own/all).

Manager Tagging: Within each Desk, you can assigntag Clientsone or more employees as “Manager” for a given client. That manager becomes the primary point of contact and Employees. Employees can bereceive appointednotifications, assee managersall actions, and assignededit tothat individualclient’s records.

Permission Inheritance & Isolation: Desks inherit overall Project settings (e.g., enabled modules), but enforce isolation of data—users who only have desk-level access cannot see clients toor conductactions theirin business.other Desks unless explicitly granted “view all” or “manage all.”

The following actions are available in the Desks module: