9. How to Manually Assign Leads to Desks

While the Automation section streamlines lead distribution, you can always take direct control by manually assigning individual or multiple leads to any desk. This is useful for special cases or overrides. 

 To manually assign leads to desks : 1. Navigate to the Leads tab of the affiliate hub where you want to manage assignments. 2. Find the lead you want to assign. 3. Click the  Assign icon at the end of that lead’s row. If the icon is gray and unclickable, that lead has already been assigned (either manually or via automation). 4. In the right-hand drawer, choose the  Desk from the drop-down list. 5. Click  Save to apply. The lead’s Status column will update to reflect the new desk assignment. 

 Note: You can assign a lead to the desk through the Affiliate Hub module only once. To reassign a client, use the  Clients module .