# 3. Clients Actions Module

The **Clients Actions** module provides a centralized, read-only view of every action (notes, calls, comments, etc.) logged against your clients—across all projects and desks. It reuses the same columns, sorts, filters, and row-actions you already know from the Clients tab, but consolidates all client actions in one place.

##### 1. Accessing the Clients Actions Module

**Open the Main Menu:** Click the ☰ icon (top-left) to expand the navigation panel.  
**Navigate to Clients → Actions:** Under the **Clients** group, click **Actions**.

##### 2. Module Layout

**2.1 Header Controls**

<div class="_tableContainer_16hzy_1" id="bkmrk-control-description-"><div class="_tableWrapper_16hzy_14 group flex w-fit flex-col-reverse" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="1296" data-start="720" style="width: 101.786%;"><thead data-end="835" data-start="720"><tr data-end="835" data-start="720"><th data-col-size="sm" data-end="735" data-start="720" style="width: 9.72523%;">Control</th><th data-col-size="md" data-end="835" data-start="735" style="width: 90.2623%;">Description</th></tr></thead><tbody data-end="1296" data-start="952"><tr data-end="1065" data-start="952"><td data-col-size="sm" data-end="967" data-start="952" style="width: 9.72523%;">**Filter**</td><td data-col-size="md" data-end="1065" data-start="967" style="width: 90.2623%;">Opens the right-side drawer to apply granular filters on any column.</td></tr><tr data-end="1181" data-start="1066"><td data-col-size="sm" data-end="1081" data-start="1066" style="width: 9.72523%;">**Search**</td><td data-col-size="md" data-end="1181" data-start="1081" style="width: 90.2623%;">Free-text search box that filters rows by matching Creator, Client, or Text fields.</td></tr><tr data-end="1296" data-start="1182"><td data-col-size="sm" data-end="1197" data-start="1182" style="width: 9.72523%;">**+ Add**</td><td data-col-size="md" data-end="1296" data-start="1197" style="width: 90.2623%;">(Optional) Opens the “Add Action” form—create a new note/call/comment record for a client.</td></tr></tbody></table>

</div></div>**2.2 Actions Table**

The table columns mirror those in the Client Details tab:

<div class="_tableContainer_16hzy_1" id="bkmrk-column-what-it-shows"><div class="_tableWrapper_16hzy_14 group flex w-fit flex-col-reverse" tabindex="-1"><table class="w-fit min-w-(--thread-content-width)" data-end="2923" data-start="1380" style="width: 99.7619%;"><thead data-end="1502" data-start="1380"><tr data-end="1502" data-start="1380"><th data-col-size="sm" data-end="1396" data-start="1380" style="width: 14.9979%;">Column</th><th data-col-size="md" data-end="1502" data-start="1396" style="width: 84.9883%;">What It Shows</th></tr></thead><tbody data-end="2923" data-start="1626"><tr data-end="1747" data-start="1626"><td data-col-size="sm" data-end="1644" data-start="1626" style="width: 14.9979%;">**Action date**</td><td data-col-size="md" data-end="1747" data-start="1644" style="width: 84.9883%;">When the action actually took place (if set).</td></tr><tr data-end="1870" data-start="1748"><td data-col-size="sm" data-end="1766" data-start="1748" style="width: 14.9979%;">**UID**</td><td data-col-size="md" data-end="1870" data-start="1766" style="width: 84.9883%;">System-generated unique ID (auto-increment).</td></tr><tr data-end="1992" data-start="1871"><td data-col-size="sm" data-end="1889" data-start="1871" style="width: 14.9979%;">**Type**</td><td data-col-size="md" data-end="1992" data-start="1889" style="width: 84.9883%;">Category of action (Note, Call, Comment). Click to open its detail panel.</td></tr><tr data-end="2116" data-start="1993"><td data-col-size="sm" data-end="2011" data-start="1993" style="width: 14.9979%;">**Subtype**</td><td data-col-size="md" data-end="2116" data-start="2011" style="width: 84.9883%;">Secondary classification (if configured under Settings → Configurations → Actions).</td></tr><tr data-end="2239" data-start="2117"><td data-col-size="sm" data-end="2135" data-start="2117" style="width: 14.9979%;">**Client**</td><td data-col-size="md" data-end="2239" data-start="2135" style="width: 84.9883%;">Client name (link to their profile).</td></tr><tr data-end="2362" data-start="2240"><td data-col-size="sm" data-end="2258" data-start="2240" style="width: 14.9979%;">**Project**</td><td data-col-size="md" data-end="2362" data-start="2258" style="width: 84.9883%;">Project or desk context for this action.</td></tr><tr data-end="2485" data-start="2363"><td data-col-size="sm" data-end="2381" data-start="2363" style="width: 14.9979%;">**Creator**</td><td data-col-size="md" data-end="2485" data-start="2381" style="width: 84.9883%;">User who logged the action.</td></tr><tr data-end="2608" data-start="2486"><td data-col-size="sm" data-end="2504" data-start="2486" style="width: 14.9979%;">**Created**</td><td data-col-size="md" data-end="2608" data-start="2504" style="width: 84.9883%;">Timestamp when this record was first saved.</td></tr><tr data-end="2731" data-start="2609"><td data-col-size="sm" data-end="2627" data-start="2609" style="width: 14.9979%;">**Updated at**</td><td data-col-size="md" data-end="2731" data-start="2627" style="width: 84.9883%;">Timestamp of the most recent edit.</td></tr><tr data-end="2854" data-start="2732"><td data-col-size="sm" data-end="2750" data-start="2732" style="width: 14.9979%;">**Text**</td><td data-col-size="md" data-end="2854" data-start="2750" style="width: 84.9883%;">Brief description or note content.</td></tr><tr data-end="2923" data-start="2855"><td data-col-size="sm" data-end="2873" data-start="2855" style="width: 14.9979%;">**Actions**</td><td data-col-size="md" data-end="2923" data-start="2873" style="width: 84.9883%;">✏️ **Edit** — open the record for modification</td></tr></tbody></table>

</div></div>**3. Sorting: How:** Click on a column header (e.g. UID, Created, Type).  
**Why:** Quickly jump to newest/oldest actions or group by Type/Client.

**4. Searching: Scope:** Matches Creator, Client name, and Text.  
**Behavior:** As you type, the table filters in real time—no need to hit Enter.

**5. Filtering: Open Filters:** Click the **Filter** button to slide in the filter drawer.

**Available Filters: Created date**: “From → To” picker  
**Creator**: dropdown of system users  
**Type**: select one or more action types  
**Subtype**: select one or more configured sub-categories  
**Client**: pick specific clients  
**Project**: filter by project/desk  
**Action date**: when the event actually occurred

**Apply or Clear: Save** applies all chosen criteria and closes the drawer.  
Remove individual filters by clicking the “×” on their badges above the table, or reopen the drawer to clear all.

**6. Row Actions: Edit** (✏️): Opens the familiar “Edit Action” form where you can adjust Client, Type, Subtype, Text, Action Date, and Responsible.  
**Delete** (🗑️): Prompts **“Are you sure? Cancel | Delete”** to guard against accidental removals.

**7. Improved Navigation** To streamline daily workflow, the Clients Actions module supports faster cross-navigation between Actions and Clients.

**Open Client in a New Tab** You can open a client profile without losing your position in the Actions list:

1. Hold **Ctrl (Windows/Linux)** or **Cmd (macOS)**
2. Click the **Client name** in the table

The client profile will open in a new browser tab.

This allows you to:

1. Review client details
2. Edit client information
3. Return to your filtered Actions list instantly

**Return to the Actions List** When opening an action or navigating into a client profile, use the **Back to Actions** button to return directly to the previously filtered list.

Your:

1. Filters
2. Sorting
3. Page number

remain preserved for seamless workflow continuity.

**8. Next Steps: Review or Update Subtypes:** If you need more granular action categories, go to **Settings → Configurations → Actions**, switch to the **Subtypes** tab, and add/edit your Subtype definitions (Type, Name, Color).  
**Log New Actions:** Use **+ Add** to record client engagements as they happen—then come back to this module for a full audit trail.  
**Combine Search + Filters + Sort:** For powerful cross-project analysis—e.g., find all “Call” actions for “Acme Corp” in the last 30 days, sorted by Action date.

With the **Clients Actions** module in place, you gain full visibility and control over every touchpoint with your clients—centralized, sortable, searchable, and filterable exactly like your Clients list.