CRM Integrations

Release 1.0.0

WICORE-593 - Integrations Module (Backend Infrastructure)
- Initial backend setup for a new Microservice (MS) dedicated to integrations.
WICORE-675 - Updated Logging System to Winston
- The logging approach has been migrated to Winston, improving log management and debugging capabilities.

WICORE-923 – Updated Logic for Translations Widget
- The internal logic behind the translations widget was revised to improve stability and consistency.

WICORE-866 – Post-Backend Development Cleanup
- Resolved merge conflicts, cleaned up code, and addressed UI/UX issues after backend integration.

WICORE-1023 – AI Assistant: Markup
- Implemented the frontend for the new AI Assistant — an AI-based helper that will be integrated into various system modules. The markup includes:
  - an input field for user queries,
  - a response window to display answers from the assistant,
  - and basic controls (send, clear, loading indicator).
- The interface is designed to be easily connected to backend logic and OpenAI API integration in the next stages.
WICORE-909 – AI Assistant: MVP Logic
- Developed the Minimum Viable Product (MVP) logic for the AI Assistant. It includes:
  - ability to accept text-based user queries,
  - send those queries to the OpenAI integration (via the Integrations module),
  - return and display the assistant’s response in the UI.
- Basic request validation and error handling were also added (e.g., when the service is unavailable or token limits are exceeded).
- The MVP version is ready for future feature expansion.
WICORE-796 – Frontend Part
- Implemented the frontend UI and integration layer for managing external services, including telephony support and configuration tools.
WICORE-559 – Telephony Integrations. Commpeak
- Integrated the Commpeak telephony service into the system. Enabled communication with clients directly from the platform using Commpeak’s API for voice calls and event handling.

WICORE-1142 - Select first available integration by default in select if any exists